Terms & Conditions
Last updated: 10/08/25
Welcome to GRICEY Brand. These Terms & Conditions govern your use of our website and services. By placing an order with us, you agree to be bound by the following terms. Please read them carefully before making a purchase.
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1. General Information
Trading Name: GRICEY Brand
Contact Email: Michal.W@gricey.co.uk
Business Address: Registered correspondence address available upon request. Please contact us via email for details.
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2. Products
We make every effort to ensure product descriptions, images, and prices are accurate.
Colours may vary slightly depending on screen settings and lighting.
Sizes are approximate and for guidance only.
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3. Orders
By placing an order, you confirm all details provided are correct.
Orders are subject to availability. If a product is unavailable, we will notify you and issue a refund or offer an alternative.
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4. Pricing & Payment
All prices are in GBP (£) and include VAT where applicable.
Payment must be made in full at checkout via our secure payment providers.
We reserve the right to change prices at any time but this will not affect confirmed orders.
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5. Shipping & Delivery
We aim to dispatch orders within 3-5 working days.
Delivery times are estimates and may vary depending on the courier (Royal Mail).
Risk of loss or damage passes to you once the order has been delivered.
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6. Returns & Refunds
You may return unworn, unused items within 14 days of delivery for a refund or exchange.
Customised or personalised items (e.g. with printed/embroidered designs) are non-refundable unless faulty.
Customers are responsible for return shipping costs unless the item is faulty or incorrect.
If any of the returns cost the business of any financial loss. This will be deducted out of the refund.
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7. Intellectual Property
All designs, logos, and branding under GRICEY are our property.
You may not reproduce, copy, or use our branding without permission.
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8. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our products.
Our total liability shall not exceed the amount you paid for the product.
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9. Privacy
We only use your personal information in accordance with our Privacy Policy.
We will never sell your data to third parties.
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10. Governing Law
These Terms & Conditions are governed by UK law.
Any disputes shall be handled by the courts of England and Wales.