We hope you love everything you order from us! However, if something isn’t quite right, you have 14 days from the date your order is delivered to return your items to us.

The returned items must arrive to us within this 14-day window. Unfortunately, if we receive your return outside of this timeframe, we may not be able to assist you. If returns are received after the 14-day period, acceptance will be at the discretion of our Customer Care team. Any items approved for return after this period will be eligible only for a credit issued onto a gift card, valid for one year from the date of issue.

All we ask is that items are in an unused, unaltered condition and still fitted with their original tags and security ribbon. If items are rejected upon inspection of the return, this will be sent back to you on a 2nd class postal service.

We cannot accept the return of items which were not bought directly from our website. 

We do not accept exchanges, all ordered items will need to be returned and another order made for the item you wish to replace it with.

You will be charged £2.50 as a restocking fee and this will be deducted from your refund total. We will refund you by the same method you used to pay, within 14 days of your return.